Passes are non-refundable. Registration books a spot for a specific date, which cannot be resold at the last minute. Taking out cancellation insurance is recommended to cover unforeseen events (illness, emergencies…).
Transfer of the spot: if unable to attend, the participant may transfer their pass to another person by emailing contact@swing-in-paris.com. The previous participant loses access; the new one receives it.
Hotel room: the cancellation conditions of Le Méridien Arc de Triomphe apply. The tourist tax is paid on site.
Exceptional refund: should a refund be granted as a commercial gesture, the payment processing fees already incurred (payment provider / bank commission), which are not returned to the organiser, may remain at the participant's charge and be deducted from the refunded amount.
Cancellation or postponement by the organiser: if the event is cancelled by the organiser or due to force majeure, the participant is refunded in full or receives a credit towards the next edition, at their choice. The organiser's liability is limited to the amount paid.
The 14-day right of withdrawal does not apply: this is a leisure service provided on a specific date (art. L221‑28 of the French Consumer Code). All requests: contact@swing-in-paris.com.